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Contact our compassionate team for inquiries, home healthcare consultations, or to discuss your care needs. We're here to support you and your loved ones.

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Frequently Asked Questions

Answers To Commonly Questions

What is home care?

Home care is a personalized service that allows individuals—especially seniors or those with health challenges—to receive the support they need while remaining in the comfort of their own home. This care can range from help with daily activities like bathing, dressing, and meal preparation, to companionship, medication reminders, and mobility assistance. At Liken Home Care, we tailor every care plan to meet the unique needs of each client, promoting safety, independence, and peace of mind for both clients and their families.

How do you ensure the safety and quality of care?

At Liken Home Care, your loved one’s safety and well-being are our top priorities. We take a comprehensive approach to delivering high-quality, reliable care by combining compassionate caregivers, thorough training, and ongoing supervision.

Every caregiver undergoes a rigorous screening process, including background checks, skills assessments, and hands-on training. Once care begins, we stay closely involved with regular quality assurance checks and open communication with both clients and their families.

To enhance safety even further, we offer optional Care Companion Pods—a discreet, in-home technology that helps us take a more proactive approach to care. These devices monitor for potential risks such as falls, sleep disruptions, or changes in daily routines, allowing us to detect concerns early and prevent avoidable incidents. With Care Companion Pods, we're not just reacting to emergencies—we're helping to prevent them before they happen.

This unique combination of personalized care and proactive technology sets Liken Home Care apart and gives families the peace of mind they deserve.

Can home care services be covered by

insurance?

In some cases, yes—home care services may be partially or fully covered depending on your insurance plan and the type of care required. While most non-medical home care is paid for privately, some long-term care insurance policies do cover these services.

Liken Home Care is happy to assist families in reviewing their coverage options. We’ll help you understand what your policy includes, coordinate with your insurance provider, and explore any available benefits. For those without long-term care insurance, we also offer flexible private pay options to make high-quality care more accessible.

If you’re unsure whether your services may be covered, contact us—we’re here to help guide you through the process.

Who can benefit from home care services?

Home care services are designed to support anyone who needs extra help to remain safe, independent, and comfortable at home. This includes:

Seniors who want to age in place with dignity
Individuals recovering from surgery or illness
People managing chronic conditions like Alzheimer’s, Parkinson’s, or diabetes
Adults with disabilities or mobility challenges
Family caregivers who need respite or extra support

At Liken Home Care, we customize every care plan to fit the unique needs of each individual and their family. Whether it’s a few hours a week or full-time assistance, our services offer the right level of support—right at home.

Are your caregivers licensed and trained?

Absolutely. At Liken Home Care, we take pride in hiring only qualified, compassionate professionals. All of our caregivers are thoroughly screened, including background checks and reference verification, and must meet all state requirements for licensure or certification, where applicable.

Beyond meeting licensing standards, every caregiver receives comprehensive training in areas such as personal care, dementia support, infection control, fall prevention, and emergency response. We also provide ongoing education and supervision to ensure our team stays up to date with the latest best practices.

You can feel confident knowing your loved one is in the hands of a skilled, trustworthy caregiver who is committed to providing exceptional care.

What is the process to start home care

services?

Starting home care with Liken Home Care is simple and stress-free. Here’s how it works:

Schedule a Free Consultation – We’ll meet with you (in person or virtually) to learn about your loved one’s needs, preferences, and daily routine.
Personalized Care Plan – Based on your goals, we’ll design a customized care plan that outlines exactly how we can support your family.
Caregiver Match – We thoughtfully match your loved one with a trained caregiver who fits their personality and care needs.
Start of Care – Services begin on your schedule, and we remain in close contact to ensure everything is running smoothly.
Ongoing Support – We continuously monitor care, make adjustments as needed, and are always here to answer your questions.
From the first phone call to the first day of care and beyond, we’re with you every step of the way.